ARE GP CLINICS AVAILABLE, ACCESSIBLE, AND AFFORDABLE?

Kuala Lumpur | 26 October 2022

The UCSI Poll Research Centre recently released a poll result on availability, accessibility, and affordability of general practitioner (GP) clinics in Malaysia. The poll was conducted among 910 adults in Malaysia.

First, the respondents were asked if they had visited a GP clinic at least once in the last 6 months.

Those who had visited a GP clinic in the last 6 months were asked on how long they had to wait before seeing the doctor, how much they had to pay for the visit, how did they pay the consultation fees, and their thoughts about the fees.

The respondents were asked on the adequacy of available clinics at their place of residence and the travelling time to the nearest clinic.

Among the 910 respondents, 46% had visited a doctor (GP) at least once in the last six months. Among those who had visited a doctor, 18% had to wait for 30 minutes or longer to see the doctor. Majority (46%) of them paid between RM50 to RM100 per visit, 89% being out-of-pocket payments, and 40% felt the fee was high. 36% of the respondents perceived that the number of clinics at their place of residence as inadequate. 26% of those who had visited a doctor, had to travel for 30 minutes or more to the nearest clinic.

About UCSI Poll Research Centre The UCSI Poll Research Centre (UCSI-PRC) is a public opinion research company owned by the UCSI Group. Its main objective is to utilise original and scientific research methodologies to investigate and analyse public opinions and attitudes.